Quality Assurance: Setting the Stage for Customer Delight

Commiting to our core values ensures that we consistently earn the trust of our customers through the delivery of high-quality services. This commitment is reflected in our global team’s integrated and network-wide approach, which aims to provide world-class logistics and service experiences at every interaction. Keep reading to discover more about our comprehensive quality assurance methods.

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Quality Assurance

Quality assurance refers to an institution’s systematic efforts to prevent errors and enhance the quality of its products or services. The concept of quality assurance can be traced back to medieval Europe or even ancient Egypt. While quality assurance focuses on process improvement and defect prevention, quality control is product-oriented and aims to identify and rectify defects. At AIT, our dedicated team handles both quality assurance and quality control procedures to ensure the highest level of customer satisfaction.

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The main principles of ISO 9001

  • Customer focus

  • Leadership
  • People involvement

  • Process approach
  • System approach to management
  • Continuous improvement

  • Factual approach to decision making

  • Mutually beneficial supplier relationships

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Our people and culture


Christmas Day

Connecting Skyler Logistics

Christmas and the import/export industry are closely linked. The holiday season sees a surge in demand for imported goods like holiday decorations, gifts, and toys, which are sourced by importers from around the world to meet the needs of consumers. Exporters also play a significant role by shipping products, including agricultural goods like Christmas trees and festive foods, to international markets during this time. Overall, the import/export industry helps to fulfill the global demand and spread the joy of Christmas celebrations worldwide.